Go to MYOB

Create a Debit Memo for the same amount

1. go to Sales Orders/Invoices
2. filter type by credit memo and search for the memo by the reference
3. actions (up the top) => reverse
4. save and release

Void the existing Credit Memo application to the Invoice

1. View Applications
2. Reverse Application Release
3. Credit Memo / Invoice is open
4. Now apply Credit Memo to Debit Memo
5. Go to Credit Memo
6. Add Documents to Apply Select Debit Memo Release
7. Apply the Debit Memo to the Credit Memo

Updated on: 06/09/2022